Uniphore: The Future of Enterprise AI is Human

Uniphore: The Future of Enterprise AI is Human- AI is transforming the way enterprises interact with their customers, employees, and partners. However, AI is not a one-size-fits-all solution, and enterprises need to leverage it effectively to create engaging, personalized, and intelligent experiences. That’s where Uniphore comes in.


Details of the startup:

  • CITY : Chennai
  • STATE : Tamil Nadu
  • STARTED IN : 2008
  • FOUNDERS : Ravi Saraogi and Umesh Sachdev
  • TOTAL INVESTMENT : ₹44947.84M

You can find their website here.

Uniphore is  company that provides an affordable and customizable AI platform that helps enterprises scale AI as per their requirements. It uses deep learning, natural language processing, computer vision, and big data technologies to process and analyze voice, video, text, and data from various sources, such as contact centers, sales, trading desks, and emergency services. It also generates applications and dashboards that enable users to monitor, manage, and control their AI solutions in real time.

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Key Features of Uniphore

Some of the key features of Uniphore are:

  • Domain-specific offerings: Uniphore caters to different industries and sectors, such as banking, insurance, healthcare, retail, and communications, and provides tailored solutions that address their specific needs and challenges. For example, it offers customer service automation, sales revenue intelligence, trading desk compliance, and emergency conversation services for different domains.
  • Product development: Uniphore follows a ‘4P’ scalable approach to develop its products, which are: Platform, Pipeline, Plugin, and Product. It provides a cloud-based or on-premise platform that can handle multiple data streams and sources, a pipeline that can ingest, process, and store data, a plugin that can apply various AI models and algorithms to the data, and a product that can deliver the desired AI output and functionality.
  • Consulting: Uniphore also provides consulting services to help enterprises design, implement, and optimize their AI strategies and solutions. It helps them identify the best practices, tools, and techniques to leverage AI for decision making and problem solving.
  • Pixuate Studio: Uniphore has a proprietary platform called Pixuate Studio, which is a web-based tool that allows users to create, train, and deploy their own custom AI models for video analytics. It provides a user-friendly and intuitive interface that does not require any coding or technical skills to use. Users can simply upload their video data, select the desired AI task, such as object detection, face recognition, or scene segmentation, and train their model using Uniphore’s pre-built or custom algorithms. They can also test, fine-tune, and deploy their model on the Uniphore platform or on their own devices.
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Benefits of Uniphore

Some of the benefits of using Uniphore are:

  • Ease of use: Uniphore is a user-friendly and convenient platform that does not require any installation or configuration to use. Users can simply access the platform through a web browser or a mobile app, and start using the AI solutions. They can also interact with the platform using voice or text commands, and get instant and accurate responses from the platform. They can also explore the data using interactive charts, graphs, and maps, and customize the applications and dashboards as per their preferences.
  • Cost-effectiveness: Uniphore is a cost-effective and scalable platform that can handle large and diverse data sets without compromising on speed or quality. It also reduces the need for hiring expensive AI analysts or consultants, as it provides self-service and automated AI solutions that can be accessed anytime and anywhere.
  • Actionable insights: Uniphore is not just a data reporting tool, but a data intelligence tool that provides actionable insights and recommendations that can help enterprises improve their performance, efficiency, and profitability. It also provides predictive analytics and scenario analysis that can help them anticipate future trends, opportunities, and risks, and plan accordingly.
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How to Get Started with Uniphore

If you are interested in using Uniphore for your AI needs, you can visit their website  and request a demo or a free trial. You can also contact them via email –  support@uniphore.com, phone – 1 888 9973294, or social media – LinkedIn , Instagram, and get in touch with their team of experts. They will guide you through the process of setting up and using the platform, and provide you with the best solutions for your business.

Uniphore is a powerful and innovative platform that can help you unleash the power of AI and transform your business. Whether you are a small or large enterprise, a startup or an established brand, a public or a private sector, Uniphore can help you gain insights, optimize performance, and stay ahead of the competition. Try it today and see the difference for yourself.

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