Futwork: AI + Human Powered Outbound Calling Teams

Futwork is a platform that enables companies to scale up their outbound calling teams for sales, operations, logistics, and other use cases. Futwork provides end-to-end management, best-in-class dialler, and top 2% of agents to deliver the best results. Futwork is suitable for startups, SMEs, and enterprises that want to grow their business with outbound calling.

Futwork

Details of the startup:

  • CITY: Mumbai
  • STATE: Maharashtra
  • STARTED IN: 2016
  • FOUNDERS: Armaan Reza Vananchal, Karan Ashok Karnik, Niranjan Gururaj Nakhate and Sri Ganapathy
  • NUMBER OF INVESTORS : 10
  • LATEST ROUND INVESTMENT : ₹75.00M
  • TOTAL INVESTMENT : ₹85.00M
  •   TOTAL SECURED LOANS AVAILED : Nil

You can find their website here.

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How Futwork Works

Futwork works in three simple steps:

  • Sign up and choose your use case: You can sign up on Futwork’s website or app and choose from various outbound calling use cases, such as lead generation, lead qualification, appointment booking, customer retention, customer feedback, NDR management, document collection, and more.
  • Get matched with the best agents and dialler: Futwork will match you with the best agents from its pool of over 1000+ telecallers who are trained and certified in different domains and languages. Futwork will also provide you with the best dialler that is powered by AI and interactive voice response (IVR) to optimize your calling campaigns.
  • Track and optimize your performance: Futwork will provide you with real-time reports and analytics to track and optimize your outbound calling performance. You can monitor key metrics such as calls made, calls answered, call duration, conversion rate, and customer satisfaction. You can also get feedback and suggestions from Futwork’s dedicated support team to improve your results.

Two Sides of the Futwork Coin:

  • For Businesses:

Imagine scaling your sales and customer engagement without the hefty overhead costs. Futwork offers businesses a pool of pre-vetted, highly trained tele-calling agents ready to hit the ground running. With pay-per-performance models and real-time data insights, you can optimize your campaigns and achieve tangible results, all while saving time and resources.

  • For Workers:

Are you yearning for career flexibility and financial independence? Futwork puts you in control. Choose from a variety of projects across diverse industries, ranging from customer support and lead generation to market research and sales. Enjoy competitive pay, comprehensive training, and the freedom to build your own schedule.

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Why Choose Futwork

There are many benefits of choosing Futwork for your outbound calling needs, such as:

  • Zero fixed costs: Futwork charges you only for the output and outcomes, not for the inputs. You don’t have to pay for the agents, the dialler, or the infrastructure. You only pay for the calls made, the leads generated, or the appointments booked.
  • Scalability and flexibility: Futwork allows you to scale up or down your outbound calling team as per your business needs. You can go from 5 to 500 agents in 2 weeks, and from 500 to 5000 calls in a day. You can also pause or resume your campaigns anytime, and change your use case or target audience as per your requirements.
  • Quality and efficiency: Futwork ensures that you get the best quality and efficiency for your outbound calling campaigns. Futwork’s agents are trained and certified in different domains and languages, and can handle any type of customer query or objection. Futwork’s dialler is powered by AI and IVR, and can automate and personalize your calls, and increase your connect and conversion rates.
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Customer Testimonials

Futwork has worked with industry-leading companies across various sectors and domains, and has delivered successful results. Here are some of the customer testimonials from Futwork’s website:

  • “Futwork helped us scale our sales team from 5 to 50 in a month. We were able to increase our revenue by 3X and reduce our cost per lead by 50%.” – Rahul, Co-founder of Smallcase, a fintech startup
  • “Futwork helped us manage our NDRs and fleet efficiency with effective calling. We were able to reduce our delivery time by 30% and increase our customer satisfaction by 40%.” – Priya, Operations Manager of Hike, an e-commerce company
  • “Futwork helped us collect feedback and reviews from our customers with efficient calling. We were able to improve our product quality by 20% and increase our retention rate by 25%.” – Ravi, Product Manager of Testbook, an ed-tech company
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Futwork is a platform that helps you scale your outbound calling teams with human and AI powered solutions. Futwork provides end-to-end management, best-in-class dialler, and top 2% of agents to deliver the best results. Futwork is suitable for startups, SMEs, and enterprises that want to grow their business with outbound calling. If you want to know more about Futwork, you can visit their website or download their app and get started with a demo call.

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