Emitrr: The All-in-One Communication Platform for Local Businesses

Emitrr: The All-in-One Communication Platform for Local Businesses – Local businesses face many challenges in today’s competitive and dynamic market. They need to attract new customers, retain existing ones, and provide excellent service and support. They also need to manage multiple channels of communication, such as phone calls, text messages, web chats, and social media. However, most local businesses lack the time, resources, and expertise to handle these tasks effectively and efficiently.

That’s why Emitrr was created. Emitrr is a cloud-based communication platform that helps local businesses automate and streamline their customer interactions and engagement. Emitrr integrates with the existing EHR/CRM systems of the businesses and offers features such as customer education, appointment reminders, reviews and reputation management, and more. Emitrr also provides a smart phone system that can handle incoming and outgoing calls, record and transcribe conversations, and provide real-time conversion metrics.

Emitrr

Details of the startup:

  • CITY : Bengaluru
  • STATE : Karnataka
  • STARTED IN : 2020
  • FOUNDERS : Anmol Oberoi and Pulkit Gambhir
  • NUMBER OF INVESTORS : 5
  • LATEST ROUND INVESTMENT : ₹314.41M
  • TOTAL INVESTMENT : ₹350.95M
  •   TOTAL SECURED LOANS AVAILED : Nil

You can find their website here

With Emitrr, local businesses can save time, money, and hassle, while improving their customer satisfaction, loyalty, and revenue. Emitrr is designed for various industries, such as dental, plumbing, maid services, and more. Emitrr is trusted by over 1000 customers who have automated more than 600,000 hours of manual work using the platform.

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Features and Benefits

Emitrr offers a complete customer communication solution that covers the entire customer journey, from awareness to advocacy. Some of the key features and benefits of Emitrr are:

  • Phone System: Emitrr provides a smarter phone system that can handle both inbound and outbound calls. Emitrr can route calls to the right person or team, screen pop relevant customer information, record and transcribe calls, and provide real-time conversion metrics. Emitrr can also integrate with the existing EHR/CRM systems of the businesses, such as Dentrix, Open Dental, Service Titan, and more. This way, businesses can have a unified view of their customer data and interactions across all channels.
  • Customer Education and Acquisition: Emitrr helps businesses educate and acquire new customers through various channels, such as text messages, web chats, and social media. Emitrr can send automated messages to potential customers who visit the website or fill out a form, and answer their common questions and queries. Emitrr can also schedule appointments, send confirmations and reminders, and collect feedback and reviews. Emitrr can also generate and send personalized estimates and invoices to the customers, and follow up with them until they are paid.
  • Appointment Reminders: Emitrr helps businesses reduce no-shows and cancellations by sending automated appointment reminders to the customers via text messages or phone calls. Emitrr can also send recall messages to the customers who are due for a service or a check-up, and encourage them to book an appointment. Emitrr can also sync with the calendars of the businesses and the customers, and update them in real-time.
  • Reviews and Reputation Management: Emitrr helps businesses boost their online reputation and visibility by collecting and managing customer reviews. Emitrr can send automated review requests to the customers after they complete a service or a purchase, and direct them to the preferred review platforms, such as Google, Facebook, Yelp, and more. Emitrr can also monitor and respond to the reviews, and display them on the website or social media pages of the businesses.
  • Customer Communication: Emitrr helps businesses communicate and engage with their customers on their preferred channels, such as phone, text, chat, and more. Emitrr can send automated messages to the customers based on their behavior, preferences, and needs, such as birthday wishes, special offers, tips and advice, and more. Emitrr can also enable two-way conversations with the customers, and allow them to ask questions, request services, reschedule appointments, and more.
  • Customer Experience: Emitrr helps businesses improve their customer experience and satisfaction by providing personalized and timely service and support. Emitrr can send automated messages to the customers before, during, and after their service or purchase, and ensure that they are happy and satisfied. Emitrr can also collect customer feedback and satisfaction scores, and identify and resolve any issues or complaints.
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Success Stories and Recognition

Emitrr has helped many local businesses achieve their goals and grow their revenue using its communication platform. Some of the success stories are:

  • Spa Creek Dental: Spa Creek Dental is a dental practice based in Annapolis, Maryland. Spa Creek Dental used Emitrr to automate their phone system, appointment reminders, review requests, and customer communication. As a result, Spa Creek Dental increased their appointment bookings by 30%, reduced their no-shows by 50%, and improved their online ratings by 4.8 stars.
  • Plumb Time Plumbing & Drain Services: Plumb Time Plumbing & Drain Services is a plumbing company based in Columbia, South Carolina. Plumb Time Plumbing & Drain Services used Emitrr to automate their customer education, estimate follow-ups, invoice reminders, and review requests. As a result, Plumb Time Plumbing & Drain Services increased their revenue by 40%, reduced their outstanding payments by 80%, and improved their online reputation by 4.9 stars.
  • Maid Bright: Maid Bright is a maid service company based in Sterling, Virginia. Maid Bright used Emitrr to automate their customer acquisition, appointment scheduling, feedback collection, and review management. As a result, Maid Bright increased their customer base by 25%, reduced their cancellation rate by 60%, and improved their customer satisfaction by 90%.

Emitrr has also received several awards and recognition for its innovation and impact, such as:

  • Top 10 SaaS Startups in India by Startup India Initiative in 2020
  • Top 50 Emerging Startups in India by NASSCOM in 2020
  • Top 10 Communication Platforms for Local Businesses by Capterra in 2020
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Emitrr is a communication platform that helps local businesses automate and streamline their customer interactions and engagement. Emitrr integrates with the existing EHR/CRM systems of the businesses and offers features such as customer education, appointment reminders, reviews and reputation management, and more. Emitrr also provides a smart phone system that can handle incoming and outgoing calls, record and transcribe conversations, and provide real-time conversion metrics.

With Emitrr, local businesses can save time, money, and hassle, while improving their customer satisfaction, loyalty, and revenue. Emitrr is designed for various industries, such as dental, plumbing, maid services, and more. Emitrr is trusted by over 1000 customers who have automated more than 600,000 hours of manual work using the platform.

If you are interested in learning more about Emitrr and its products, you can visit their website or follow them on social media such as LinkedIn and Instagram. You can also contact them at hello@emitrr.com or call them at +1-210-941-4696. Emitrr is always looking for partners, distributors, and customers who share their vision and mission of helping local businesses grow with communication.

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