Easyrewardz: The All-in-One CRM Stack for Connected Customer Experience

Easyrewardz: The All-in-One CRM Stack for Connected Customer Experience – Customer experience (CX) is the key to success in today’s competitive and dynamic market. Customers expect consistent, personalized, and engaging experiences across all touchpoints and channels. However, delivering such experiences is not easy, as it requires a holistic and integrated approach to customer relationship management (CRM).

Easyrewardz

Details of the startup:

  • CITY: Gurugram
  • STATE: Haryana
  • STARTED IN: 2017
  • FOUNDERS:  Ajit Surgonda Patil, Amit Tulshiram Kharat and Aniruddha Gopalrao Pant
  • NUMBER OF INVESTORS : 12
  • LATEST ROUND INVESTMENT : ₹164.20M
  • TOTAL INVESTMENT :₹672.71M
  • EQUITY VALUATION : ₹1797.80M
  • TOTAL SECURED LOANS AVAILED :₹111.78M

You can find their website here.

That’s where Easyrewardz comes in. Easyrewardz is a cloud-based platform that provides a unified CRM stack for connected customer experience. Easyrewardz works with over 200 brands across various industries, such as retail, BFSI, healthcare, and more, and has engaged over 100 million customers with its innovative solutions.

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How Easyrewardz Works

Easyrewardz was founded in 2017 by a team of entrepreneurs who wanted to use their skills and passion to revolutionize the CRM industry. They spent years of research and development to create a unique and cutting-edge platform that combines customer data platform, marketing automation, loyalty marketing, service commerce, and AI tools.

Easyrewardz’s platform works by using a software that collects and analyzes millions of customer data points from various sources and channels. The software uses AI and machine learning to create a 360-degree view of each customer, segment them into relevant groups, and generate actionable insights and recommendations.

Easyrewardz’s platform also provides various features and services to help brands create and deliver seamless and omnichannel customer experiences. Some of the features and services include:

  • Customer Enrollment and Memberships: Easyrewardz helps brands to enroll and onboard customers across various channels, such as online, offline, social media, and more. It also helps brands to create and manage customer memberships and loyalty programs, offering various rewards and benefits to drive repeat purchases and retention.
  • Marketing Automation: Easyrewardz helps brands to automate and optimize their marketing campaigns across various channels, such as email, SMS, push notifications, and more. It also helps brands to send personalized and relevant communication to each customer, based on their behavior, preferences, and needs.
  • Loyalty Marketing: Easyrewardz helps brands to design and execute effective loyalty marketing strategies, offering various rewards and incentives to customers, such as gift vouchers, coupons, cashback, and more. It also helps brands to measure and improve the performance and ROI of their loyalty programs.
  • Service Commerce: Easyrewardz helps brands to provide superior customer service and support across various channels, such as chat, voice, video, and more. It also helps brands to manage and resolve customer queries, complaints, and feedback, and enhance customer satisfaction and loyalty.
  • AI Tools: Easyrewardz helps brands to leverage the power of AI and machine learning to enhance their customer experience and engagement. It offers various AI tools, such as smart conversations, personalized recommendations, dynamic offers, and more, to boost conversions and sales.
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Why You Should Use Easyrewardz

Easyrewardz is not just another CRM platform. It is a complete solution for connected customer experience that helps brands to achieve their business goals and objectives. Here are some of the benefits of using Easyrewardz:

  • Higher customer engagement and loyalty: Easyrewardz helps brands to create consistent and engaging experiences for their customers across all touchpoints and channels. It also helps brands to reward and retain their customers with various incentives and benefits, increasing their loyalty and advocacy.
  • Lower cost and complexity: Easyrewardz helps brands to reduce the cost and complexity of their CRM infrastructure, maintenance, and operations, increasing their efficiency and profitability. It also helps brands to integrate and streamline their CRM processes and systems, improving their productivity and agility.
  • Faster growth and scalability: Easyrewardz helps brands to grow and scale their customer base and revenue, meeting the changing and evolving needs and expectations of their customers and markets. It also helps brands to leverage the latest and advanced technologies, such as AI and cloud, to stay ahead of the competition and innovation.
  • Learning and upskilling: Easyrewardz helps brands to learn and upskill themselves in the field of CRM and CX, enhancing their knowledge and skills. It offers various courses, workshops, webinars, and certifications to help brands master the best practices and trends in the industry.
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How to Get Started with Easyrewardz

Getting started with Easyrewardz is easy and simple. You just need to visit their website and fill out a form with your details and requirements. You can also contact them via email or phone for any queries or consultations.

Easyrewardz will then provide you with a customized quote and a demo for your project. You can also request a free trial or a site visit to see the platform in action. Once you approve the quote and the demo, Easyrewardz will deliver and install the platform on your premises and train you on how to use it.

Easyrewardz offers different plans and pricing options for different types of brands, such as small, medium, or large. You can choose the plan that suits your budget and needs. You can also upgrade or cancel your plan anytime.

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Easyrewardz is a cloud-based platform that offers a unified CRM stack for connected customer experience. It is a platform that combines customer data platform, marketing automation, loyalty marketing, service commerce, and AI tools. Easyrewardz works with over 200 brands across various industries, such as retail, BFSI, healthcare, and more, and has engaged over 100 million customers with its innovative solutions.

If you are looking for a way to improve your customer experience, engagement, and loyalty, you should give Easyrewardz a try. You can visit their website today and get a free quote and a demo for your project.

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