AT&T to compensate customers for nationwide outage

AT&T to compensate customers for nationwide outage

AT&T, one of the largest wireless providers in the US, announced that it will offer a $5 credit to its customers who were affected by a nationwide outage on Monday. The outage, which lasted for several hours, disrupted voice and data services for millions of users across the country.

The company said that the outage was caused by a software issue that prevented some devices from connecting to the network. It apologized for the inconvenience and said that it has resolved the issue and restored the service.

Customers who were impacted by the outage will receive a text message from AT&T informing them of the $5 credit, which will be applied to their next bill. The company said that the credit is a gesture of goodwill and appreciation for its customers’ loyalty and patience.

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The outage, which occurred around 10 a.m. ET, sparked frustration and confusion among AT&T users, who took to social media to report the problem and seek answers. Some users also reported difficulties in reaching emergency services, such as 911, during the outage.
AT&T said that it is working with the Federal Communications Commission (FCC) to investigate the cause and impact of the outage, and to prevent similar incidents from happening in the future. The FCC said that it expects a full report from AT&T within 30 days.
Impacted AT&T Customers To Get $5 Credit For Nationwide Outage

 

AT&T, one of the largest wireless providers in the US, announced that it will offer a $5 credit to its customers who were affected by a nationwide outage on Monday. The outage, which lasted for several hours, disrupted voice and data services for millions of users across the country.

The company said that the outage was caused by a software issue that prevented some devices from connecting to the network. It apologized for the inconvenience and said that it has resolved the issue and restored the service.

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Source : NORTHESCAMBIA

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